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Ticketmaster Promotes Andrew Parsons; Outback Hires Jackie Naparlo

The music industry’s executive ranks are on the move again, with a fresh wave of strategic hires, promotions and openings reshaping leadership across live entertainment, publishing, distribution and tech. From global ticketing giants to boutique indie labels, companies are doubling down on talent to navigate a fast-evolving landscape shaped by artificial intelligence, creator-first business models and touring demand.

Ticketmaster announced a major leadership refresh across Europe and beyond, promoting longtime UK managing director Andrew Parsons to regional vice president of EMEA, with Sarah Slater stepping in for his old job. In the U.S., Outback Presents named Jackie Naparlo as senior vice president of entertainment strategy and development. Meanwhile, Warner Chappell Music Nashville elevated Kayce Russell to manager of creative services and A&R operations.

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Other notable moves include leadership transitions at legendary guitar maker C.F. Martin & Co., where two longtime executives are retiring; Audioboom’s appointment of Craig Eastwood to lead international growth; and the launch of Superglue Records by Ella Vos and Tommy English, signaling a new artist-first approach to indie label culture.

From legal to distribution: Gutt Law welcomed Lauren Davis, formerly of Big Machine Label Group, while Green Tea Distribution launched with a mission to support independent artists beyond just streaming.
Trodding the boards, there’s news from Tencent Music and UC San Diego.

Check out a full rundown of this week’s staffing news below.

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